Contact
Get in touch with our team
Questions about vetting, a dispute, or how the platform works? A real person answers every message.
Ways to reach us
Pick whichever suits you
- Email ushello@eventconnective.comWe reply within one business day
- Support centreBrowse help articlesAnswers to the most common questions
- Report a problemtrust@eventconnective.comDisputes, no-shows and policy violations
- Where we areDallas, TexasServing markets across Texas, expanding in 2026
Before you write
You might find it answered here
How quickly will I hear back?
Within one business day for general enquiries. Trust and safety reports are triaged the same day they arrive.
I'm a professional — how do I check my application status?
Sign in and open your dashboard; the application shows its current stage. If it has been more than five business days, email us and we will chase it.
Do you offer phone support?
Not yet. Written support means every conversation is on record for both sides, which matters when a dispute is involved. Phone support arrives alongside our next market launch.